Shipping policy

NIVOICY COLLECTION – Shipping Policy

General Information

At NIVOICY COLLECTION, we provide worldwide shipping to allow our customers to receive their orders wherever they are located.

We work with reliable shipping partners, including USPS, DHL, CJ Dropshipping, and Printify.

Estimated Delivery Times

Delivery times may vary depending on the destination:

- United States: 2–5 business days
- Other countries: 7–15 business days

These delivery times are estimates and may be affected by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.

Shipping Fees

Shipping fees are included in the product price. Customers will not be charged additional shipping fees at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number to follow the progress of your delivery.

Address Changes

Customers are responsible for providing accurate shipping information when placing an order.

Address changes are only possible before the order has been processed and accepted.

Once an order has been processed or shipped, no changes to the shipping address can be made.

Lost, Damaged, or Stolen Packages

If a package is lost, damaged, or stolen during delivery, customers must contact NIVOICY COLLECTION within 24 hours after receiving the order or noticing the issue.

After verification, we may provide a replacement depending on the situation and our policy conditions.

Contact Information

For any questions regarding your order or delivery, please contact us:

Email: nivoicycollections@gmail.com

WhatsApp: +18298610876

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